A Comprehensive Solution for Smart Digital Cities
A unified "1134+N" architecture, higher efficiency, faster innovation, and better user experience
One center：the city's intelligent operations center, or City IOC
People-centric, intelligent, and unified collaboration and oversight.
One type of entries
Those for residents and businesses, and those for government employees and city managers.
Digital transformation of the government, economy, and society, cross-agency and cross-region collaboration.
Four support systems
Data, technology, operations, and mechanisms
Cross-agency, cross-region coordination and collaboration
N application scenarios
Backed by an innovation center, driven by scenario-specific needs, and focused on three domains, the solution drives people-centric innovation.
The solution is backed by Huawei's decades of ICT expertise and first-hand experience in digital transformation, as well as a robust partner ecosystem.
20+ years of experience in digital transformation
Over USD5 billion investment in digital transformation over the past 20+ years and a dedicated workforce of 2,000 people.
200+ smart city projects
Huawei has 200+ smart city projects all over the world and has helped customers win 16 industry awards, such as the World Smart City Awards.
Huawei has 200+ smart city projects worldwide
As an old urban district in Shanghai, Huangpu has a high density of aged buildings. City management faces many challenges, such parking violations, waterlogging during rainy seasons, and the potential hazard of falling objects from signboards and glass curtain walls.
Multi-dimensional data convergence and cross-agency service consolidation; refined city management featuring more efficient online-offline collaboration; intelligent discovery, automatic service ticket allocation, fast handling, and closed-loop management.
Intelligent, unified dispatching of events and incidents accelerates incident handling by 27% on average. The one-time success rate of dispatching is higher than 90%.
Baiyun District has the second largest number of government hotline service tickets in Guangzhou. Upon receiving a complaint or inquiry from residents, the system needed 5 minutes to dispatch a service ticket to the responsible agency or team.
Automatic hotline service ticket allocation, solving of difficult cases, and recommendation of similar cases with an intelligent dispatch system; public opinion sensing and aggregation, and data mining on service ticket data.
Big data and AI technologies enable automatic allocation of service tickets in seconds, significantly cutting labor costs.
Inconvenient services for businesses, data silos, heavy workload for government employees.
Redundant or similar items are deduplicated or combined across different agencies. Inspection tasks are automatically dispatched, and collected data is automatically enriched by AI.
OCR improves data collection efficiency, and RPA improves data entry efficiency. The workload of government employees is reduced by 50%.